We respond to all queries within 7 days, usually much sooner.
What to include
For payment issues: your Razorpay payment ID and the approximate time of payment.
For credit-restore requests: your restore code, if you saved it.
For anything else: a short description — we read everything.
Grievances
For complaints regarding content or payments, write to the same email with the subject “Grievance”. We acknowledge grievances within 48 hours and aim to resolve them within 7 days.